Frequently Asked Questions
Yes, we’re operating as a registered real estate agency business, with Registration No. BN475100425 and business name Excellent Home Services.
No, we’re operating as a real estate agency business, not as an individual agent. Unlike individual agents, Excellent Home Services has dedicated office locations. Additionally, we’re tax-compliant, paying our taxes to the Ghana Revenue Authority. Therefore, if you’re dealing directly with us, you can trust that we will deliver on our mandates.
You can always call or WhatsApp us on our official lines: +233 54 533 4048/ +233 55 101 4888/ +233 25 606 9473. Or send us an email at info@excellenthomeservicesghana.com
1st Floor, Dr. Holdbrook Building, Twifo Praso RD, Abura- Cape Coast, Opposite Abura Laboratory (Nearest to Hutchland City Pub). Our Ghana Post GPS (Digital Address) is CC-095-3190.
We provide a wide range of services including property sales, property rentals/ management, cleaning services, home care services, professional painting, digital TV installation, and loan services.
We currently operate in 3 of Ghana’s 16 regions, specifially, across Greater Accra, Central Region, and Western Region. We’re working hard to expand our operations.
You can contact us via phone, WhatsApp, or through our website contact form.
Yes, we handle tenant sourcing, rent collection, inspections, and maintenance.
No! The registration/ inspection fee is a one-time premium. You’re allowed to view multiple properties without paying an extra registration fee.
Yes, we help clients find suitable apartments, houses, and commercial spaces based on their needs and budget.
Yes, our property management services include tenant screening, rent collection, maintenance, inspections, and marketing your property to attract responsible and deserving tenants.
We handle residential properties (apartments, flats, houses), commercial spaces (offices, warehouses), and recreational facilities (hotels, resorts, spas).
We offer deep cleaning, move-in/move-out cleaning, and specialty cleaning services such as carpet, upholstery, and window cleaning.
Yes, we provide cleaning services for residential, commercial, and industrial spaces.
Yes, we offer both interior and exterior painting using high-quality materials. We work with experienced professional painters.
Yes, our team can install and set up digital TV systems to ensure a smooth viewing experience.
Our personnel in charge of the homecare services are certified medical professionals. They are in good standing with the Nursing and Midwifery Council of Ghana.
Yes, we offer competitive pricing while maintaining high-quality service delivery. Our agency charges, for instance, are relatively cheap and the best value you can get as compared to those of our competitors.
To qualify, you must be a trader, a Ghanaian citizen, and meet all required documentation and age criteria.
Applicants must be between 20 and 55 years old to qualify for a loan.
Yes, only individuals who are actively engaged in trading or business activities are eligible.
You will need (1) A valid Ghana Card, (2) Two passport-sized photographs, (3) Your phone number, (4) A picture of you at your business premises, and (5) Personal and business details.
Yes, you are required to submit a photo taken in front of your business premises as part of the verification process. The loan providers will come around to lead the charge to ensure you fulfill this requirement successfully.
You will need to provide your (1) Full name, (2) Date of birth, (3) Phone number, (4) Ghana Card number, and (5) Residential and business address.
The loan comes with a 30% interest rate on the amount requested.
Yes, applicants are required to pay a registration fee and a loan processing fee.
You must make a weekly equal installment payment for a period of four (4) months.
You’re given one week free period, after which you need to start making the weekly equal installment payment.
The company reserves the right to take legal action in cases of loan default.
Still have questions?
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